Website Migration

A: If your current hosting provider can no longer answer the demands of your web site, or if you suffer from constant network downtime, or if you have to wait for hours for the help desk support staff to respond back to you, it may be smart to swap your hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your new provider. At NET EXPRESS MARKETING, we understand that this can be hard & time–consuming. That is why we will do all that for you for free!Our highly accomplished technical team members will move your website content from your current hosting provider to us. Our techs have got a lot of experience migrating web sites and can handle anything – from a regular WordPress–powered blog or Joomla^™–powered site, to a highly elaborate, custom–made web application.

A: There are many factors to keep in mind – the overall amount of files, the physical size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. That being said, we do our very best to accomplish all web site migrations within a 48–hour time window. Smaller–sized web sites are transferred faster – typically in less than 24 hours.

A: We don’t require any information that is sensitive. We will need, though, the login info for your current hosting account and the name of the web site that you’d like to transfer.

A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We’re devoted to protecting the security of the private data gathered from the customers. To do this, we use technical safety measures so as to avoid the loss, the misapplication, the modification or the unauthorized leak of the personal data under our control. The security measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the data that we gather on the web. When we ask customers to provide financial information (for example, a credit card number), this info is masked using the SSL (Secure Sockets Layer) encryption technology.

A: While we migrate your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the transfer is completed, we’ll make sure that everything is functioning properly and that the integrity of your web content is not compromised prior to informing you that the migration is done. Then we’ll explain to you how to transfer the domain name over to your web hosting account with us and how to change the DNS records.

A: While we transfer your content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.

A: We support all Linux–based web hosting platforms. Essentially, if we can access your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.